Privacy Policy
Last Updated: 18 August 2026
At Grow Packing Solution, we respect your privacy and are committed to protecting the personal information you share with us when using our website, placing an order, requesting a quotation, or communicating with our team.
This Privacy Policy explains what information we collect, why we collect it, and how we handle it.
1. Information We Collect
We may collect information such as:
- Name
- Company or business name
- Billing and shipping address
- Phone number
- Email address
- Custom packaging or printing requirements
- Information submitted through contact, enquiry, or quotation forms
- Technical information such as IP address, browser type, device information, and website usage data
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Communicate order updates
- Respond to enquiries
- Prepare quotations for bulk or custom orders
- Provide customer support
- Process returns, refunds, or cancellations where applicable
- Improve our website, products, and services
- Maintain business and transaction records
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal and regulatory requirements
3. Payments
Payments made through our website may be processed by third-party payment service providers.
Grow Packing Solution does not intentionally store complete card, UPI, banking, or other sensitive payment credentials when payments are processed directly by an authorized third-party payment provider.
The payment provider's own privacy policy and terms may also apply.
4. Cookies and Analytics
Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand website traffic, improve user experience, and measure website performance.
Third-party analytics, advertising, ecommerce, or other services may also use cookies subject to their respective policies.
5. Sharing of Information
We may share necessary information with trusted service providers involved in fulfilling your request or order, including:
- Courier and logistics providers
- Payment service providers
- Website and technology providers
- Professional service providers
- Government or regulatory authorities when legally required
We do not sell or rent customers' personal information as part of our ordinary business operations.
6. Data Security
We take reasonable administrative and technical measures to protect personal information under our control.
However, no internet-based system or electronic transmission can be guaranteed to be completely secure.
7. Data Retention
We may retain personal and transaction information for as long as reasonably necessary to fulfil the purposes described in this policy, maintain business records, resolve disputes, and comply with applicable legal requirements.
8. Your Requests
You may contact us regarding your personal information, including requests for correction or other applicable privacy requests.
Some information may need to be retained where required for legitimate business, accounting, taxation, fraud-prevention, or legal purposes.
9. Third-Party Links
Our website may contain links to marketplaces, social media platforms, payment providers, or other third-party websites.
Grow Packing Solution is not responsible for the privacy practices or content of third-party websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated revision date.
11. Contact Us
For privacy-related questions, please contact:
Grow Packing Solution
Email: info@growpackagingsolution.com
Phone: +91 72111 23161