Shipping & Delivery Policy
Last Updated: 18 August 2026
Grow Packing Solution aims to process and deliver orders efficiently while keeping customers informed about their shipments.
This Privacy Policy explains what information we collect, why we collect it, and how we handle it.
1. Shipping Coverage
We ship orders to serviceable locations in India through available courier, transport, and logistics partners.
Availability may depend on the customer's PIN code, order size, product type, and logistics serviceability.
2. Order Processing
Standard products are normally processed after successful order confirmation and payment verification, where applicable.
Standard order processing time: 2 Working Days
Orders received on weekends or public holidays may be processed on the next working day.
3. Custom and Bulk Orders
Custom printed, custom-sized, manufactured-to-order, or bulk packaging orders require additional production time.
The estimated manufacturing and dispatch schedule will normally be communicated when the quotation or order is confirmed.
4. Estimated Delivery
Estimated delivery time after dispatch: 10 Working Days
Delivery times are estimates rather than guaranteed delivery dates unless specifically agreed otherwise in writing.
5. Shipping Charges
Shipping charges may depend on:
- Order value
- Product dimensions
- Shipment weight or volumetric weight
- Delivery location
- Quantity
- Courier/transport method
Any applicable shipping charges will be displayed during checkout or communicated before confirming a quotation/order where applicable.
6. Order Tracking
Where tracking is available, shipment details may be provided by email, SMS, WhatsApp, the website, or another available communication method.
Tracking availability depends on the logistics provider used.
7. Delivery Delays
Deliveries may occasionally be delayed due to circumstances such as:
- Courier or transport delays
- Weather conditions
- Public holidays
- High order volumes
- Remote-location serviceability
- Operational disruptions
- Events beyond our reasonable control
Customers may contact us if their shipment is significantly delayed.
8. Incorrect Delivery Information
Customers are responsible for providing accurate shipping information.
Additional costs caused by incorrect or incomplete addresses, unavailable recipients, or repeated delivery attempts may be charged where applicable.
9. Damaged Packages
If a shipment arrives visibly damaged, customers should photograph the outer packaging and products and contact us as soon as reasonably possible.
Please provide the order number and supporting photographs/videos so we can investigate the issue.
10. Contact
For shipping assistance:
Grow Packing Solution
Email: info@growpackagingsolution.com
Phone: +91 72111 23161